The Poly MDA100 QD is very suitable for customer service personnel, because you can easily switch between different audio sources, such as softphones and PCs.
The MDA100 QD Series helps you transition seamlessly from desk phones to softphones without investing in new headsets. These simple, intuitive switches mean customer service representatives (CSRs) with Plantronics Quick Disconnect (QD) headsets can manage audio from both a desk phone and a softphone without swapping between headsets. They are designed to minimize disruptions, so your CSRs are free to focus on delivering exceptional customer experiences.
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