Lumidee is a trade name of Lumidee B.V. Hereafter only the trade name Lumidee is used.
Lumidee processes different types of data from you. This privacy statement and the policy described therein apply to this processing of data if you are a natural person and this data directly or indirectly traces back to you ("personal data"). This processing takes place via and when using the website, the webshop and all services and activities of Lumidee.
This privacy statement provides information on the following topics:
Lumidee is responsible for the processing of personal data. Lumidee is located at De Ring 9, in [5261 LM] Vught. If you wish to contact Lumidee about this privacy statement and the privacy policy, you can contact Lumidee at the above address.
Lumidee can also be reached via: info@lumidee.nl and/or 073 - 624 0375.
If you contact Lumidee about this privacy statement and the privacy policy of Lumidee and Lumidee cannot or cannot fully determine who has contacted it, it can ask to provide documents that demonstrate this sufficiently for Lumidee.
If you have contacted Lumidee with a request, you will receive a confirmation of your request as soon as possible and information whether and how your request can be met.
Visiting the website
If you visit the Lumidee website, Lumidee servers may record certain personal data, including URL, IP address, browser type and language and the date, time and duration of your visit to the website. This is done through cookies. In paragraph 6 you will find more information about the use of cookies by Lumidee.
Contact
If you contact Lumidee by e-mail, telephone, the contact form on the website, post or any other form of communication, Lumidee will store the personal data provided, including your first and last name, telephone number and e-mail address.
Subscribing to mailing list or newsletter
If you sign up for the Lumidee mailing list or newsletter, your e-mail address will be saved and added to the list of contacts who may receive e-mail messages of a commercial or promotional nature with information about items and services from our offer that may interest you. are into. Your e-mail address can also be added to this list if you have given permission and after you have made a purchase from Lumidee.
If you do not wish to receive commercial information (anymore), or do not want your data to be used for direct marketing purposes, you can indicate this to Lumidee. You can do this by contacting us via the contact details above (section 2 of this Privacy Statement).
Online Store
To access Lumidee's online store, you must create a customer account through prior registration. In doing so, you will in any event provide the following personal data: first and last name, e-mail address, telephone number, password (for your account). Optionally, you provide the desired salutation, organization name, VAT number and Chamber of Commerce number. Lumidee saves this data as part of the registration.
Placing an order
To place an order you provide at least the following personal data: first and last name, delivery address and billing address. If you represent an organization, you also provide: name of the organization, VAT number and Chamber of Commerce number. In addition, the following data is also collected when placing an order: agreement to Lumidee's general terms and conditions of delivery, reference, remark, time of order, selected products, (total) amount and payment method.
Lumidee uses the aforementioned personal data for the following:
The processing takes place on the basis of:
You only provide personal data to Lumidee when you wish to use the website, webshop or other services and activities of Lumidee. If the input of data is requested in a form, it will be indicated which data is necessary to use the website, webshop or other services and which data can be provided optionally. You are not obliged to provide personal data to Lumidee.
You can update all data that you have provided to Lumidee in the webshop after you have logged in.
Lumidee can also, whether or not at your request, delete your personal webshop account with the associated data. If your account with the associated data has been deleted, Lumidee will still retain the personal data that are necessary in the context of executing agreements and complying with legal retention obligations and other (tax) legislation.
In principle, Lumidee retains personal data for as long as necessary for the purposes stated in paragraph 4 of this Privacy Statement or during the legal periods of retention obligations.
If you have a personal account for the Lumidee webshop, your personal data will in any case be kept as long as your personal account exists and has not been deleted by you or Lumidee. Your account will in any case be deleted by Lumidee if it has been inactive for two years.
Lumidee uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.
Functional cookies
Lumidee uses, among other things, cookies with a purely technical functionality, these are functional cookies. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it.
Google Analytics
Lumidee also places cookies that track your surfing behavior, these are analytical cookies. This is done through the Google Analytics service. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Lumidee uses this service to keep track of and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on Google's behalf. Lumidee has no influence on this. Lumidee does not allow Google to use the information obtained via Google Analytics for other Google services, unless you have given Lumidee permission.
The information that Google collects is anonymized as much as possible. Your full IP address is expressly not provided. This works by shortening your IP address in the member states of the European Union or in other states within the European Economic Area. The information is transferred to and stored by Google on servers, possibly in the United States. Only in exceptional cases will your full IP address be sent to a Google server and abbreviated in the United States. The collected data is kept for 2 years.
Tracking cookies
By placing 'tracking cookies' from Google called Google Tag Manager, Doubleclick and Adwords, Lumidee collects data about your use of the website. In doing so, your data and your visits to the website will be retrieved. This data can be traced back to your IP address and therefore often to the name of your internet provider or your company network. This data is used to better understand the use of our website and to ensure that the website functions as a useful and effective source of information. In this way, Lumidee can also tailor the website to your use, for example by tailoring advertisements to your profile. This, among other things, prevents you from seeing the same advertisement over and over and displays more advertisements that are likely to be relevant to you. On your first visit to the website, your unambiguous consent is requested for the use of tracking cookies.
Hyperlinks
The website contains hyperlinks to third party websites. Such hyperlinks are provided solely as a convenience to you. Lumidee has no control over these websites and is not responsible or liable for the information, products or services offered on them. Lumidee is also not responsible or liable for the fact that these websites are or will be provided with malicious software. Lumidee is not liable for damage or costs of any nature whatsoever resulting from the use of the information, products or services of third parties.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies.
You can prevent your browser from storing cookies by changing the settings of your browser. Lumidee would like to point out that you may then not be able to fully use all functions of the website. In addition, you can also delete all information previously saved via the settings of your browser.
You can also prevent Google Analytics from collecting data by installing an opt-out cookie, available via this link. This prevents your data from being collected when you visit our website in the future. Be aware that you have to use the link above again if you delete all cookies via the settings of your browser.
The following links provide information from Google about the Google Analytics Terms of Service and Google Privacy Policy:
* https://www.google.com/analytics/terms/nl.html
* https://policies.google.com/
Lumidee has taken appropriate technical and organizational measures to protect your personal data against loss or against any form of unlawful processing.
Group companies
Lumidee may exchange personal data processed by it with group companies and combine your personal data with data collected in the context of the purchase and use of our products or services (or products or services of group companies).
Distribution and logistics partners
To be able to process your order, Lumidee works together with distribution partners and logistics partners such as GLS. These parties receive your first and last name, the name of your organization and your delivery address from Lumidee so that they can deliver the items you have ordered.
Other Third Party Service Providers
Lumidee also engages other external service providers to provide our products and services. Lumidee only shares the data that is necessary for the assignment that the external service provider carries out for us. Lumidee enters into agreements with all external service providers in which Lumidee agrees on what they may do with the data.
The types of work that our external service providers perform for us are:
If you object to the exchange or combination of your personal data as described above, you can report this via the contact details shown in paragraph 2 of this Privacy Statement.
In special cases, Lumidee can make personal data available to third parties without your permission. Special cases include, for example, legitimate requests from government authorities, court orders, government actions to detect or prevent criminal activity.
You have the right to request Lumidee to inspect/copy, rectify, limit or delete your personal data. In addition, as a data subject you have the right to object to the processing under certain conditions. You must formulate your request as specifically as possible, so that Lumidee is able to respond to your request in the best possible way.
You have the right to withdraw consent to the processing of your personal data at any time. A withdrawal does not affect the lawfulness of the processing prior to your withdrawal.
As soon as possible after receiving your request, Lumidee will terminate the use of your data for the purposes against which you object and, in the event of a lawful request to delete or change data, delete or change the relevant personal data, unless and insofar as the law obliges us to keep the relevant personal data or there are (other) urgent reasons that oppose deletion. If your data has been provided to third parties or shared within the group, your request will be shared with these parties so that they can also change or delete the data.
For all your requests, you can use the contact details as stated in paragraph 2 of this privacy statement. This also applies if you wish to submit a complaint. You can also contact the Dutch Data Protection Authority if you wish to submit a complaint about the processing of personal data by Lumidee. See the website of the Dutch Data Protection Authority for this.
You can view and correct the data you have provided in the webshop after you have logged in. Go to https://shop.lumidee.nl for this.
In summary: if you have any questions about data processing or protection, if you want to exercise rights or claims regarding your personal data, or if you have a complaint, you can contact Lumidee via the contact details listed in paragraph 2 of this Privacy declaration.
Lumidee reserves the right to amend this privacy statement and the privacy policy.
The most recent privacy statement can be found on the Lumidee website: https://shop.lumidee.nl. Lumidee advises you to check its website regularly to check whether changes have been made.
If Lumidee makes substantial changes, it will provide a more prominent notification, for example via e-mail or other active notification.
If, after reading our privacy and cookie statement, you have any questions and/or comments, you can contact us via the contact details below:
De Ring 9
5261 LM Vught
Netherlands
Send a message
+31 (0)73 624 0375
info@lumidee.nl